SHIPPING, DELIVERY AND PICK-UP
2.1. Shipping
The shipment of the products will be entrusted to the Professionals of the sector(Generally, GLS, SDA SGT or DHL), the carriers concerned will have the task of transporting the package from the departure address to the destination address in the shortest possible time, generally 24/48h.
In the period of strong flow of the shipments may be subject to delays not attributable to the SDF.
2.2. Shipping costs
The shipping costs will be charged to the customer and shall be composed of the costs for the packaging of the product, the costs and red tape on the sending and the sending of the product.
These expenses, being the costs alive, will not be refunded in any case after delivery of the product.
2.3. Packaging
Swords Of the Force will endeavour to pack the products in the best possible way to avoid damage in transport. (the packaging might be recycled to avoid waste).
Recommend that you properly recycle the packaging by using the recycling service in the city.
In the case of collection by appointment the product will not be supplied with the packaging.
2.4. Ancillary services
Only on request and only prior to the entry of the order, the customer may request ancillary services for deliveries, such as deliveries before the agreed time or another.
2.5. Tracking Code
With the practice of for the sending of the package will generate a tracking code that will be sent to the customer at the time of shipment. This code allows you to follow and verify in real time the location of the parcel. Depending on the courier you choose the portal for the search of the package will be different.
2.6. Delivery
The product delivery will take place during the weekdays (Mon-Fri) between the hours of 8-18, the Courier will go to the address entered during the order and will proceed with the delivery of the package to the recipient.
In case the courier does not find the recipient, it will attempt a second delivery the next day.
In case the address does not correspond to a real address, the parcel will go in the stock, you will be contacted to define the terms for the release of the stock.
SDF is not responsible for any loss due to the insertion of an incorrect or incomplete address.
2.7. Withdrawal
The collection by appointment gives the possibility to the customer to collect the product at the production workshop, the collection by appointment is Free and there are no extra charges. The withdrawal will be processed by appointment only, the appointment will be agreed directly with the FS. The order collection by appointment will be considered valid only after receipt of payment.
From the time of delivery of the parcel to the Customer, the FS will not be responsible for transportation to the home or the destination of the product.
2.8. Retreat with a Courier Own
There is the possibility of being able to withdraw one or more parcels with Its contract of Shipment, this procedure will be agreed with the FS before making the withdrawal, will not be delivered parcel to the courier without prior arrangements.
From the time of delivery of the parcel to the courier SDF will not be responsible for any shipping damages attributable to the courier.
2.9. Foreign Shipping
There is the possibility of being able to send his sword abroad, just select the state and area of residence in phase of completion of the order. (in case it is not present, please contact us)
The delivery times vary from country to country, for more information please contact us.
Any customs Taxes are not in any case to load the SDF, the customer shall perform all of the charges for the import of the product.
PAYMENT
3.1. Timing
The payment should be executed no later than within 7 Days from the entry of the order, passed this date, the SDF will be able to declare null and void the order.
3.2. Mode
The Payment can be carried out according to the modalities defined below, will not be accepted other payment methods if not previously agreed upon with Swords Of Force, in the event of incomplete payment or partial order will not be considered complete.
3.2.1.Bank Transfer
By selecting this payment method the customer must adhere to the following procedures: the bank transfer must be made within the next 5 Working Days from placing your order (on penalty of cancellation of the order).
Normally banking institutions take about 2 working Days to credit the payment up to that time the order will not be considered completed.
The payment must be made in favour of:
Beneficiary: SWORDS OF the FORCE OF CELLINI, RAFFAELE
IBAN: IT88F0899568020022000053389
Bank: Rimini Banca Credito Cooperativo Via Ludovico Marini, 31/34, Santarcangelo di Romagna RN, Italy
The reason for the transfer will be added in the order number and the name and surname of the Customer.
The FS does not take responsibility nor refund any bank fees, then the customer will be responsible for the transmission of the transfer.
SDF is not responsible for delays or consequences resulting from the incorrect compilation of the above data.
3.2.2.Credit Card
By selecting this method of payment will be direct deposit on your card, the payment occurs in a secure environment is not the property of the SDF, in no case, the FS will receive the data or codes sensitive.
the payment will be made on the platform GestPay By Banca Sella, the system accepts the most common credit and debit cards in circulation. The platform for payment will require the securities of additional codes or PIN numbers for the completion of the order. Check before placing your order if your card is enabled for online purchases.
3.2.3.PayPal
By selecting this payment method you will make the transaction through Paypal. During payment the site will direct the customer to the Landing Page of paypal to make the payment, the customer will take care to correctly enter all the data to complete the transaction.
Payment by Paypal is not the case on our server, no sensitive data is sent to the seller.
In the case of a payment is not successful, the customer shall undertake, within 5 working Days (on penalty of cancellation of the order), to make the payment through the “send money” to Paypal.
Reference account: Info@spadedellaforza.com
3.2.4.Mark (only for spare Parts or products ready for delivery)
By selecting this method of payment the customer undertakes to make payment for the product upon delivery at the address indicated in the order, the payment will be concluded directly with the Carrier that will deliver the package, The payment will be made only and exclusively in cash (no checks). The courier that will redeem the payment is not required to have with them of the money, will not give Rest, and then ask you to prepare the precise figure before the delivery of the package.
The payment on delivery, it undergoes an increase of 3% with a minimum of€4, due to the spese of receipt of delivery from the courier and practices for the collection.
3.2.5.Satispay (New 2018)
By selecting this payment method you will carry out the transaction through the circuit Satispay. During payment the site will direct the customer to the Landing Page Satispay to make the payment, the customer will take care to correctly enter all the data to complete the transaction.
Payment by Satispay is not the case on our server, no sensitive data is sent to the seller.
In the case of a payment is not successful, the customer shall undertake, within 5 working Days (on penalty of cancellation of the order), to make the payment through the “send money” to Satispay.
Reference account: Info@spadedellaforza.com "Swords Of Power"