table of contents (click on the item to consult it)

1. IMPLEMENTATION TIMEFRAME
1.1. realization
1.2. Timelines

2. SHIPPING, DELIVERY AND PICKUP
2.1. Shipping
2.2. Shipping charges
2.3. Packing
2.4. Ancillary services
2.5. Traceability Code
2.6. Delivery
2.7. Withdrawal
2.8. Pickup by courier own
2.9. Foreign shipments

2.10. URGENT SHIPMENTS (NEW November 2020)

3. PAYMENT
3.1. Timelines
3.2. Modalities
3.2.1. Bank Transfer
3.2.2. Credit Card
3.2.3. PayPal
3.2.4. Satispay (New 2018)

4. WARRANTY
4.1. Product Warranty
4.2. Warranty Replacement or Repair
4.3. Blade Warranty
4.4. Warranty on the hilt
4.5. Modification or Tampering

5. RIGHT OF WITHDRAWAL
5.1. Legislation Of Reference
5.2. Rights of the consumer
5.3. Request
5.4. Refund
5.5. Dispatch of Products
5.6. Exceptions

6. ERRONEOUS PURCHASE
6.1. Communication
6.2. Cancellation of the Order
6.3. Substitution
6.4. Shipping Of The Product

7. LIABILITY.

8. PRIVACY POLICY

CONDITIONS OF SALE

For The purchase and use of services from the portal

www.spadedellaforza.comLe Present conditions of sale are equivalent to a contract in all respects between Spade Della Forza Di Cellini Raffaele (henceforth called SDF) and the Customer who has accepted below mentioned conditions when placing the order.

1. TIMES OF REALIZATION

1.1 Realization. (^Back to Table of Contents^)

The Realization of the swords is entrusted to our technical laboratory which, at the time of the order, will source, make and assemble all the parts that constitute the final product.

1.2. Timelines(^Back to Table of Contents^)

Making a sword from scratch (Customizable Swords) usually takes from 7 to 45 Days, the long timelines are mainly dictated by the availability of raw materials and the fabrication of the various components.

Promptly delivered swords normally ship in 2/3 Business Days.

2. SHIPPING, DELIVERY AND PICKUP

2.1. Shipping(^Back to Table of Contents^)

The shipment of the products will be entrusted to Industry Professionals(Generally GLS, SDA SGT or DHL).The carriers involved will have the task of transporting the package from the departure address to the destination address in the shortest possible time, generally 24/48h.

In period of heavy flow, shipments may be delayed not attributable to SDF.

2.2. Shipping charges(^Back to Table of Contents^)

Shipping costs will be borne by the customer and will consist of the costs of packing the product, the bureaucratic costs of sending and shipping the product.

These costs, being out-of-pocket costs, will not be reimbursed under any circumstances after the product has been sent.

2.3. Packaging(^Back to Table of Contents^)

Swords Of Strength will endeavor to package products in the best way possible to avoid shipping damage. (Packaging may be recycled to avoid waste).

We recommend that you properly recycle packaging by using your city's recycling service.

In case of pickup by appointment, the product will not come with packaging.

2.4. Ancillary services(^Back to index^)

Only upon request and only prior to placing the order, the customer may request ancillary services for deliveries such as deliveries before a set time or other.

2.5. Tracking Code.(^Back to Table of Contents^)

As the paperwork for sending the package is carried out, a tracking code will be generated and sent to the customer at the time of shipment. This code allows the location of the package to be tracked and verified in real time. Depending on the courier chosen, the portal for tracking the parcel will be different.

2.6. Delivery(^Back to index^)

Delivery of the product will take place on weekdays (Mon-Fri) in the time slot 8-18, the Courier will go to the address entered in the order and proceed to deliver the package to the recipient.

In case the courier does not find the recipient will try a second delivery the next day.

In case the address does not correspond to a real address the package will go into storage, you will be contacted to define the terms for the release of the storage.

SDF is not responsible for any loss due to the entry of an incorrect or incomplete address.

2.7. Withdrawal(^Back to Table of Contents^)

Appointment pickup gives the customer the opportunity to personally pick up the product at the production workshop, Appointment pickup is Free and has no additional cost. Pickup will be by appointment only, the appointment will be arranged directly with SDF. The order with pickup by appointment will be considered valid only after receipt of payment.

From the moment the package is delivered to the Customer SDF will no longer be responsible for transportation to the home or destination of the product.

2.8. Collection by Own Courier(^Back to index^)

There is the possibility of being able to pick up one or more parcels with Own Courier contract, this procedure will have to be agreed with SDF before making the pickup, no parcels will be delivered to couriers without prior arrangements.

From the moment of delivery of the parcel to the courier SDF will no longer be responsible for any transport damage attributable to the courier.

2.9. Foreign Shipments(^Back to index^)

There is an option to be able to send your sword abroad, simply select the state and area of residence when completing your order. (in case it is not there please contact us)

Delivery Timeframes vary from country to country, please contact us for more information.

Any Customs Taxes are in no case the responsibility of SDF, the customer will pay all charges for the import of the product.

2.10. URGENT SHIPMENTS (New November 2020)(^Back to Table of Contents^)

When checking out from November 2020, a new option has been added to classify the order as "URGENT ORDER" this service has an ancillary cost defined according to the quantity and type of products included in the order.

Orders marked with "URGENT SHIPPING" will be handled and processed in a shorter time than normal procedures.

SDF operators once they receive an urgent order will verify the possibility of handling the order in a short time, in case it is not possible for various reasons (lack of material, time too tight, travel or fairs...) operators will contact the customer as soon as possible communicating the expected timing and agreeing on any changes to speed up the handling time.

3. PAYMENT

3.1. Timelines(^Back to Table of Contents^)

Payment shall be made no later than 7 Days after order placement, past this date SDF may declare the order void.

3.2. Modalities(^Back To Table of Contents^)

Payment may be made in the manner defined below, other payment methods will not be accepted unless previously agreed with Swords Of Strength, in case of incomplete or partial payment the order will not be considered completed.

3.2.1.Bank Transfer.(^Back to index^)

Selecting this method of payment, the customer must comply with the following procedures: the bank transfer must be made no later than the next 5 working days after placing the order (otherwise the order will be canceled).

Normally, banks take about 2 working days to credit the payment until then the order will not be considered completed.

The transfer must be made in favor of:

Beneficiary: SPADE DELLA FORZA DI CELLINI RAFFAELEIBAN

:

IT 31 P 02008 68021 000106343406Bank

: UniCreditIn the

reason for the transfer must be included the order number and the first and last name of the Customer.

SDF will not take charge of nor refund under any circumstances any bank fees, which will therefore be borne by the customer for the transmission of the transfer.

SDF is not responsible for delays or consequences due to the incorrect filling of the above data.

3.2.2.Credit Card(^Back to Table of Contents^)

Selecting this payment method will directly credit your card, the payment is made in a secure environment not owned by SDF, under no circumstances will SDF receive sensitive data or codes.

Payment will be made on the GestPay By Banca Sella platform, the system accepts the most common credit and debit cards in circulation. The platform for payment will require additional security such as phone codes or PINs for order completion. Check before placing your order if your card is enabled for online purchases.

3.2.3.PayPal(^Back to index^)

Selecting this method of payment will process the transaction via Paypal circuit. During payment the site will direct the customer in the Landing Page paypal to make the payment, the customer will be careful to correctly enter all the data to complete the transaction.

Payment through Paypal does not take place on our servers, no sensitive data is transmitted to the seller.

In case of unsuccessful payment the customer will be careful, within 5 working days (under penalty of cancellation of the order), to make the credit through the "send money" function of Paypal.

Reference account: Info@spadedellaforza.com

3.2.4.Satispay (New 2018) (^Back To Index^)

Selecting this method of payment will direct the transaction via Satispay circuit. During the payment process the site will direct the customer to the Satispay Landing Page to make the payment, the customer will be in charge of correctly entering all the data to complete the transaction.

Payment through Satispay does not take place on our servers, no sensitive data is transmitted to the seller.

In case of unsuccessful payment the customer will be in charge, within 5 Working Days (under penalty of cancellation of the order), to make the credit through the "send money" function of Satispay.

Reference account: Info@spadedellaforza.com "Swords Of The Force"

4. WARRANTY

4.1. Product Warranty.(^Back to index^)

According to D. Lgs 206/2005 (Consumer Code) the Seller is obliged to Guarantee to the consumer the operation and the absence of defects or faults according to the characteristics and qualities described during the Sale. The Warranty has a duration of 24 Months from the Date of Purchase. The Seller is obligated to Replace or Restore the defective product.

4.2. Warranty Replacement or Repair.(^Back to Table of Contents^)

If the purchased product has factory defects, the customer may request warranty replacement or repair, the customer will undertake to contact SDF's service department to notify the defect and illustrate with audio-visual such defects. The technical department will analyze the request and proceed by sending replacement parts, if the case requires it, arranging the return of the product for laboratory repair or replacement.

Replacement or return is not applicable to products with unique customizations (engravings, logos, special requests...).

4.3. Blade warranty(^Back To Index^)

The blade is not covered by warranty. It will be replaced only in case of factory defects or faults within 14 Days of receiving the package.

In case of tampering or modification, the warranty will immediately expire

.

4.4. Hilt Warranty(^Back To Index^)

The hilt is not covered by warranty for accidental, intentional or drop damage. Only in the event of a factory defect may warranty repair or replacement be availed of, subject to verification by the technical department. The hilts are made and designed to withstand combat; in case of falls, impacts against objects or any misuse the warranty will

immediately lapse

.

In case of tampering or modification the warranty will immediately lapse.

4.5. Modification or Tampering.(^Back to Table of Contents^)

Any modification or tampering with the product, even cosmetic, will void the warranty. It will be the responsibility of the technical department to verify the integrity and proper use of the product.

5. RIGHT OF WITHDRAWAL

5.1. Reference legislation(^Back to Table of Contents^)

LEGISLATIVE DECREE February 21, 2014, n. 21.

Online Commerce and Sales is regulated by Legislative Decree 206/2005 Art. From 45 to 67 (Consumer Code). The above decree regulates the sale between Professional and Consumer outside business premises or at a distance.

The right of withdrawal is reserved exclusively for private consumers.

5.2. Consumer Rights.(^Back to Table of Contents^)

The consumer has the right to withdraw from the contract without giving any reason within 14 days from the day on which the consumer (or a third party other than the carrier) acquires physical possession of the goods. After this period has passed, the right of withdrawal is no longer exercisable.

5.3. Request(^Back to Table of Contents^)

The Request must be sent no later than the expiration of the timeframe in section 5.2.

To exercise the right of withdrawal, the consumer is required to inform SDF of his or her decision to withdraw from this contract by means of an explicit statement (Letter, Fax, E-mail...).

5.4. Refund(^Back to Table of Contents^)

In the event of withdrawal from this contract, you will be refunded all payments you have made to us, including delivery costs (with the exception of additional costs resulting from your possible choice of a type of delivery other than the least expensive type of standard delivery offered by us) within 14 Days after receipt of the notice of your intention to withdraw from this contract. Suddetti refunds will be made using the same means of payment chosen for the initial transaction, unless otherwise agreed, made directly with the consumer. In any case, shall not incur any costs as a consequence of the refundThe

refund may be suspended until receipt of the goods or until the consumer proves that he/she has returned the goods, whichever is earlier.

The Customer is responsible for the decrease in the value of the goods resulting from handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.

5.5. Sending the products(^Back to Table of Contents^)

The subject products shall be shipped no later than 14 Days after receipt of the notice of withdrawal to the address:

SPADE DELLA FORZA DI CELLINI RAFFAELE

VIA FONTANACCIA, 18

47922 RIMINI (RN)

The direct costs of returning the goods will be borne by the consumer, who will consequently be responsible for shipping.

5.6. Exceptions(^Back to index^)

The Right of Withdrawal does not apply in the following cases:

• Customized or personalized goods.

6. MISTAKEN PURCHASE

6.1. Communication(^Back to Table of Contents^)

Communications with SDF for product cancellation, modification or replacement may be delivered by email to info@spadedellaforza.com or through the messaging function of the e-commerce website www.spadedellaforza.com.

Customer and order references should be included in the communication.

6.2. Order Cancellation.(^Back To Index^)

The request for cancellation of the order must be made in the manner described in section 6.1.

In the case of payment already made Spade Della Forza will undertake to reimburse the customer for the total amount of the order net of expenses incurred.

6.3. Replacement(^Back to Table of Contents^)

The request for replacement of the order shall be made in the manner described in section 6.1.

The Customer may request the replacement of the product with another product that is not the same. After confirmation by Spade Della Forza of the replacement, the customer will undertake to send the product (in the manner described in the next point) by including in the package all the items originally present (instructions and accessories).

Only after receipt and verification of the integrity of the product and packaging SDF will calculate and communicate the costs for the replacement of the product; this amount will be calculated by adding the shipping costs of the new product, costs for the restoration of the original packaging and any price difference between the replaced products. The customer will undertake to pay this amount in the manner explained in Section 4.

After receipt of the difference SDF will begin a new process for the manufacture and shipment of the replacement product to the customer.

In the event the customer refuses to pay the difference or no longer wishes to make the replacement, the product will remain available for pickup, by the customer or third party appointed, in SDF's warehouse.

6.4. Sending of the Product(^Back to Table of Contents^)

The customer who is to send products to SDF's operational headquarters shall adhere to the following guidelines:

-Package the product as best as possible to avoid shipping damage(any damage will be the responsibility of the sender).

-Enclose inside the package a document describing the reason for sending the customer's references and the order number (various forms are available for returning products).

-Remove or cover any labels, addresses or codes in reference to previous shipments already affixed to the package.

Shipping charges, such as any shipping damage will be the responsibility of the sender, we recommend insuring the package.

The Recipient of the shipment will beSpade

Della ForzaVia

Fontanaccia,

1847922 Rimini (RN)

1. RESPONSIBILITY.(^Back to index^)

Spade Della Forza Di Cellini Raffaele assumes no Responsibility for incorrect use of the product.Our swords are designed to be used only and exclusively against other swords, blade against blade. The above assumes no responsibility for damage to objects, people or animals. Our Force Sabers are not toys.

Privacy Policy(^Back To Index^)

Dear Sir/Madam,

Pursuant to Legislative Decree No. 196/2003 (Code regarding the protection of personal data), which replaced Law No. 675/1996, the processing of information concerning you will be based on the principles of correctness, lawfulness and transparency and the protection of your privacy and your rights.Pursuant

to Article 13 of Legislative Decree No. 196/2003 (formerly Art. 10 Law 675/1996) of the above law, therefore, we provide you with the following information:

• The data you voluntarily provide will be processed, within the limits of the privacy legislation, for the following purposes: billing and archiving data on customers for possible communications and assignment of licenses to use our products.
• The processing will be carried out through paper and/or computerized means.
• The provision of data related to first name, last name, address, tax code is mandatory, in order to be able to offer you the consultancy and/or assistance service or the services you requested; and any refusal to provide such data could result in the non- or partial non-performance of the service provided by Spade Della Forza. The provision of data related to telephone number and e-mail address is mandatory in order to inform and update you about its activities and services to which our customers are entitled. Personal data will not be used for sending advertising material, promotions and the like, without the prior express consent of the data owner for such purposes.
• We inform you that personal data capable of revealing racial and ethnic origin, religious, philosophical or other beliefs, political opinions, membership in parties, trade unions, associations or organizations of a religious, philosophical, political or trade union nature, as well as personal data capable of revealing health and sex life, those pertaining to health, are sensitive data. Such data, together with judicial data, which you have voluntarily provided, will not be processed except with your express written consent.
• The data controller is Spade Della Forza Di Cellini Raffaele Headquarters in via Fontanaccia, 18 47922 Rimini (RN).
• Data processing takes place at the aforementioned head office as well as at the other offices of Spade Della Forza and is carried out only by the personnel assigned to it.
• At any time you may exercise your rights with regard to the data controller, pursuant to art. 7 of the Privacy Code (formerly art. 13 of Law no. 675/1996), in particular you may request to know the existence of data processing that may concern you; to obtain without delay the communication in intelligible form of the same data and their origin, the cancellation, transformation into anonymous form or blocking of data processed in violation of the law; the updating, rectification or integration of data; certification that the above operations have been brought to the attention of those to whom the data were communicated, except where this proves impossible or involves a manifestly disproportionate to the protected right; to oppose, in whole or in part, for legitimate reasons, the processing of personal data concerning him, even if pertinent to the purpose of collection.
• For more information regarding your privacy rights, we invite you to visit the website of the Data Protection Authority at www.garanteprivacy.it

Last Updated 22/06/2020

CONDITIONS OF SALE (BEING UPDATED

For The purchase and use of services from the portal www.spadedellaforza.com

These conditions of sale are equivalent to a contract in all respects between Spade Della Forza Di Cellini Raffaele (henceforth called SDF) and the Customer who has accepted below mentioned conditions when placing the order.

1.1. Realization and SupplyThe

Realization of customized lightsabers is entrusted to our technical laboratory.

The supply of other products is done through our warehouse or through supply from third-party suppliers.

1.2. Timing Custom LightsabersThe

Realization of a custom lightsaber usually takes from 7 to 45 Days. for more precise details please contact us.

1.3. Timelines Accessories, Parts Replica/Original/Padawan LightsabersThe

supply of Accessories, Replica Lightsabers, Original Lightsabers, Padawan Lightsabers, Parts or other normally depends on the availability of the products, if available in 3-4 days delivery takes place in case of unavailability the timelines may be longer.
contact us before placing the order for more information.

2.1 Shipping.

Orders are shipped by third-party companies specializing in domestic and international logistics and transportation.

2.2 Shipping Charges

Shipping charges are automatically calculated by the site based on the weight/volume of the goods and the destination. Shipping charges consist of the live cost of transportation, the cost of packaging, and the bureaucratic administrative costs of organizing and managing the shipment.

2.3 Packing

Spade Della Forza of undertakes to pack all products departing from its warehouses, the packaging will be designed and structured to exclude any damage due to transportation. Packaging may be recycled.

With Free Laboratory pickup, products are not always delivered with packaging.

2.4 Shipment tracking (Tracking).

Transportation companies