2. SHIPPING, DELIVERY AND PICK-UP
2.2. Shipping costs
2.4. Ancillary services
2.5. Tracking code
2.8. Retreat with a courier Own
2.9. Foreign Shipping
3.2.1. Bank Transfer
3.2.2. Credit Card
3.2.5. Satispay (New 2018)
4.1. Warranty Of The Product
4.2. Replacement or Repair warranty
4.3. Warranty on the blade
4.4. Warranty on the hilt
4.5. Modifying or Tampering with the
5. THE RIGHT OF WITHDRAWAL
5.1. Reference Standard
5.2. The rights of the consumer
5.5. Sending of the Products
6. WRONG PURCHASE
6.2. Cancellation of your Order
6.4. Send The Product To You
CONDITIONS OF SALE
For The purchase and use of the services from the portal www.spadedellaforza.com
These conditions of sale are equivalent to one contract in all the effects of Swords Of the Force Of Cellini, Raffaele (now called the SDF), and the Customer has accepted under the above-mentioned conditions in the step of inserting the order.
TIMING OF IMPLEMENTATION
1.1. Realization (^Back To index^)
The Creation of the swords is entrusted to our technical laboratory which, at the time of the order, will find, build and assemble all of the parts that constitute the final product.
1.2. Timing(^Back To index^)
The Realization of a sword from scratch (Swords Customizable) it usually takes from 7 to 45 Days, time long, are mainly dictated by the availability of raw materials and the manufacture of various components.
Swords ready for delivery are normally delivered in 2/3 working Days.
2.1. Shipping(^Back To index^)
The shipment of the products will be entrusted to the Professionals of the sector(Generally, GLS, SDA SGT or DHL), the carriers concerned will have the task of transporting the package from the departure address to the destination address in the shortest possible time, generally 24/48h.
In the period of strong flow of the shipments may be subject to delays not attributable to the SDF.
2.2. Shipping costs(^Back To index^)
The shipping costs will be charged to the customer and shall be composed of the costs for the packaging of the product, the costs and red tape on the sending and the sending of the product.
These expenses, being the costs alive, will not be refunded in any case after delivery of the product.
2.3. Packaging(^Back To index^)
Swords Of the Force will endeavour to pack the products in the best possible way to avoid damage in transport. (the packaging might be recycled to avoid waste).
Recommend that you properly recycle the packaging by using the recycling service in the city.
In the case of collection by appointment the product will not be supplied with the packaging.
2.4. Services accessories(^Return To index^)
Only on request and only prior to the entry of the order, the customer may request ancillary services for deliveries, such as deliveries before the agreed time or another.
2.5. Code Traceability(^Back To index^)
With the practice of for the sending of the package will generate a tracking code that will be sent to the customer at the time of shipment. This code allows you to follow and verify in real time the location of the parcel. Depending on the courier you choose the portal for the search of the package will be different.
2.6. Delivery(^Back To index^)
The product delivery will take place during the weekdays (Mon-Fri) between the hours of 8-18, the Courier will go to the address entered during the order and will proceed with the delivery of the package to the recipient.
In case the courier does not find the recipient, it will attempt a second delivery the next day.
In case the address does not correspond to a real address, the parcel will go in the stock, you will be contacted to define the terms for the release of the stock.
SDF is not responsible for any loss due to the insertion of an incorrect or incomplete address.
2.7. Withdrawal(^Back To index^)
The collection by appointment gives the possibility to the customer to collect the product at the production workshop, the collection by appointment is Free and there are no extra charges. The withdrawal will be processed by appointment only, the appointment will be agreed directly with the FS. The order collection by appointment will be considered valid only after receipt of payment.
From the time of delivery of the parcel to the Customer, the FS will not be responsible for transportation to the home or the destination of the product.
2.8. Retreat with a Courier Own(^Back To index^)
There is the possibility of being able to withdraw one or more parcels with Its contract of Shipment, this procedure will be agreed with the FS before making the withdrawal, will not be delivered parcel to the courier without prior arrangements.
From the time of delivery of the parcel to the courier SDF will not be responsible for any shipping damages attributable to the courier.
2.9. Foreign shipping(^Back To index^)
There is the possibility of being able to send his sword abroad, just select the state and area of residence in phase of completion of the order. (in case it is not present, please contact us)
The delivery times vary from country to country, for more information please contact us.
Any customs Taxes are not in any case to load the SDF, the customer shall perform all of the charges for the import of the product.
3.1. Timing(^Back To index^)
The payment should be executed no later than within 7 Days from the entry of the order, passed this date, the SDF will be able to declare null and void the order.
3.2. Mode(^Back To index^)
The Payment can be carried out according to the modalities defined below, will not be accepted other payment methods if not previously agreed upon with Swords Of Force, in the event of incomplete payment or partial order will not be considered complete.
3.2.1.Bank transfer(^Back To index^)
By selecting this payment method the customer must adhere to the following procedures: the bank transfer must be made within the next 5 Working Days from placing your order (on penalty of cancellation of the order).
Normally banking institutions take about 2 working Days to credit the payment up to that time the order will not be considered completed.
The payment must be made in favour of:
Beneficiary: SWORDS OF the FORCE OF CELLINI, RAFFAELE
Bank: Rimini Banca Credito Cooperativo Via Ludovico Marini, 31/34, Santarcangelo di Romagna RN, Italy
The reason for the transfer will be added in the order number and the name and surname of the Customer.
The FS does not take responsibility nor refund any bank fees, then the customer will be responsible for the transmission of the transfer.
SDF is not responsible for delays or consequences resulting from the incorrect compilation of the above data.
3.2.2.Credit card(^Back To index^)
By selecting this method of payment will be direct deposit on your card, the payment occurs in a secure environment is not the property of the SDF, in no case, the FS will receive the data or codes sensitive.
the payment will be made on the platform GestPay By Banca Sella, the system accepts the most common credit and debit cards in circulation. The platform for payment will require the securities of additional codes or PIN numbers for the completion of the order. Check before placing your order if your card is enabled for online purchases.
3.2.3.PayPal(^Back To index^)
By selecting this payment method you will make the transaction through Paypal. During payment the site will direct the customer to the Landing Page of paypal to make the payment, the customer will take care to correctly enter all the data to complete the transaction.
Payment by Paypal is not the case on our server, no sensitive data is sent to the seller.
In the case of a payment is not successful, the customer shall undertake, within 5 working Days (on penalty of cancellation of the order), to make the payment through the “send money” to Paypal.
Reference account: Info@spadedellaforza.com
3.2.4.Mark (only for spare Parts or products ready for delivery)(^Back To index^)
By selecting this method of payment the customer undertakes to make payment for the product upon delivery at the address indicated in the order, the payment will be concluded directly with the Carrier that will deliver the package, The payment will be made only and exclusively in cash (no checks). The courier that will redeem the payment is not required to have with them of the money, will not give Rest, and then ask you to prepare the precise figure before the delivery of the package.
The payment on delivery, it undergoes an increase of 3% with a minimum of€4, due to the spese of receipt of delivery from the courier and practices for the collection.
3.2.5.Satispay (New 2018) (^Back To index^)
By selecting this payment method you will carry out the transaction through the circuit Satispay. During payment the site will direct the customer to the Landing Page Satispay to make the payment, the customer will take care to correctly enter all the data to complete the transaction.
Payment by Satispay is not the case on our server, no sensitive data is sent to the seller.
In the case of a payment is not successful, the customer shall undertake, within 5 working Days (on penalty of cancellation of the order), to make the payment through the “send money” to Satispay.
Reference account: Info@spadedellaforza.com "Swords Of Power"
4.1. Warranty Of the Product(^Back To index^)
According to the Legislative Decree 206/2005 (The consumer Code), the Seller is obliged to Guarantee to the consumer the operation and lack of defects, according to the specifications and the quality described in the Sales phase. The Warranty has a duration of 24 Months from the Date of purchase. The Seller is obliged to Replace or Repair the defective product.
4.2. Replacement or Repair warranty(^Back To index^)
If the product you bought has factory defects the customer can demand replacement or repair under warranty, the customer will contact the service of the SDF to communicate the defect and to illustrate with audio-visual aids such defects. The technical department will analyze the request and will proceed with sending you replacement parts, if required, arranging the return of product for repair in the workshop or the replacement.
Replacement or refund are not applicable to products with unique customization (engraving, logos, special requests...).
4.3. Warranty on the blade(^Back To index^)
The blade is not covered by the warranty. Will be replaced only in case of defects or manufacturing defects within 14 Days from receipt of the parcel.
In the event of tampering or modification the warranty will terminate immediately.
4.4. Warranty on the hilt(^Back To index^)
The hilt is not covered by the warranty for accidental damage, volunteers or from a fall. Only in case of manufacturing defect you will be able to take advantage of the warranty repair or replacement, subject to verification of the technical department. The else are made and designed to withstand the fighting; in case of falls, bumps against objects, or any misuse, the warranty will terminate immediately.
In the event of tampering or modification the warranty will terminate immediately.
4.5. Modifying or Tampering with the(^Back To index^)
Any modification or tampering with the product, even aesthetic, will void the warranty. It is the responsibility of the technical department verify the integrity and correct use of the product.
5.1. Reference standard(^Back To index^)
The LEGISLATIVE DECREE 21 February 2014, n. 21.
The Commerce and Sale online is regulated by the law D. Lgs 206/2005 Art. From 45 to 67 (Code Of Consumption). The above-mentioned decree regulates the sale between a Trader and a Consumer outside the business premises or at a distance.
The right of withdrawal is reserved exclusively to private consumers.
5.2. The rights of the consumer(^Back To index^)
The consumer has the right to withdraw from the contract without giving reasons within 14 days from the day on which the consumer (or a third party other than the carrier) acquires, physical possession of the good. Past this period the right of withdrawal is not exercised.
5.3. Request(^Back To index^)
The Request must be sent within and not later than the expiration of the timelines in section 5.2.
To exercise the right of withdrawal, the consumer is obliged to inform the SDF of its decision to withdraw from this contract by an unequivocal statement (Letter, Fax, E-mail, etc.).
To this end you may use the form which can be downloaded here (not mandatory).
5.4. Redemption(^Back To index^)
In the Case of withdrawal from this agreement will be refunded all the payments that he made on our behalf, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) within 14 Days of the receipt of the communication of the intention to withdraw from this contract. These refunds will be made using the same means of payment chosen for the initial transaction, unless different agreements taken directly with the consumer. In any case, you will not incur any fees as a result of the reimbursement
The refund may be suspended until receipt of the goods or until the seals demonstration by the consumer of having sent back the goods, if previous.
The Customer is responsible for the diminished value of the goods resulting from handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.
5.5. Sending of the products(^Back To index^)
The product object will be shipped within and no later than 14 Days after receipt of the notice of withdrawal to the following address:
SWORDS OF THE FORCE OF CELLINI, RAFFAELE
VIA FARNETO, 345
47826 VERUCCHIO (RN)
The direct costs of returning goods will be borne by the consumer, which consequently will be responsible for the shipping.
5.6. Exceptions(^Back To index^)
The Right of withdrawal is not applicable in the following cases:
- Goods or customized.
6.1. Communication(^Back To index^)
Communications with the SDF for the cancellation, modification or replacement of the product shall be delivered by mail to the address firstname.lastname@example.org or through the messaging feature of the e-commerce site www.spadedellaforza.com.
In the communication you will have to enter the customer's references and the references of the order.
6.2. Cancellation of the Order(^Back To index^)
The request for cancellation of the order shall be executed in the mode described in point 6.1.
In case of payment already made Swords, Of the Force will endeavour to refund the customer of the total amount of the order, net of the expenses incurred.
6.3. Replacing(^Back To index^)
The request for replacement of the order shall be executed in the mode described in point 6.1.
The Customer may request the replacement of the product with another product not the same. After the confirmation by the Swords Of the Strength of the replacement, the customer promises to send the product (according to the methods described in the next paragraph) by inserting in the package, all items originally (instructions and accessories).
Only after the receipt and verification of the integrity of the product and packaging, the SDF will calculate and inform you of the costs for the replacement of the product; this amount will be calculated by adding the cost of shipping the new product, costs for restoring the original packaging, and any price difference between exchanged products. The customer undertakes to settle this amount according to the methods described in point 4.
After receipt of the difference, the SDF will begin a new process for the creation and shipping of the replacement product to the customer.
In the event the customer refuses to pay the difference, or do not want to make the replacement of the product will remain available for collection by the customer or third in charge, in the warehouse of the SDF.
6.4. Send The Product to you(^Back To index^)
The customer must send the products at the headquarters of the SDF should follow these guidelines:
-Pack the best possible product to prevent shipping damage(any damage will be charged to the sender).
-Enter inside the package a document that describes the motivation to enter the references of the customer and the order number (they are available in various forms for the return of the products).
-Remove or cover any labels, addresses, or codes, in reference to the previous expeditions already applied to the package.
The cost of the return, come any damage in transport will be the responsibility of the sender, we recommend that you insure the package.
The Recipient of the shipment will
Swords Of The Force
Via Farneto, 345
47826 Verucchio (RN)
RESPONSIBILITY’(^Back To index^)
Swords Of the Force Of Cellini, Raphael does not assume any Responsibility for the incorrect use of the product, our swords are designed to be used only and exclusively against other swords, blade against blade. The above does not assume responsibility for damage to objects, people or animals. Our Force Sabers are not toys.
Privacy information(^Back To index^)
to the senses of the D. lgs. no. 196/2003 (Code in matter of protection of personal data), which has replaced the law n. 675/1996, the processing of information concerning you will be based on the principles of correctness, lawfulness and transparency and of protection of Its confidentiality and of Its rights.
Pursuant to article 13 of the D. lgs. no. 196/2003 (already art. 10 law 675/1996) of the foretold law, we therefore provide the following information:
- The data You spontaneously supplied will be processed, within the limits of the privacy regulations, for the following purposes: billing and data storage on clients for any communications and assignment of licenses of use of our products.
- The treatment will be processed using paper and/or electronic means.
- The provision of data relating to name, surname, address, code tax is required in order to be able to offer the service of advice and/or assistance or services requested by You; and the eventual refusal to supply such data may lead to failure or partial execution of the service provided by Swords Of the Force. The provision of data relating to the telephone number and e-mail address is required to inform and update on its activities and on the services they are entitled to, our customers. The personal data will not be used for sending advertising material, promotions and the like, without the prior consent of the owner of the data for such purposes.
- We inform you that the personal data revealing racial or ethnic origin, religious, philosophical or other beliefs, political opinions, membership of parties, trade unions, associations or organizations of a religious, philosophical, political or trade union, as well as personal data disclosing health and sex life, those relating to health, are sensitive data. These data, together with data records, she spontaneously delivered, will not be processed without prior express written consent.
- The holder of the treatment is Swords Of the Force Of Cellini, Raffaele Headquarters at via Farneto, 345 47826 Villa Verucchio (RN).
- The data processing takes place at the aforementioned registered office as well as at other sites of the Swords Of Power and that it is furnished only by the personnel responsible for it.
- At any time you may exercise your rights towards the data controller, pursuant to art. 7 of the privacy Code (formerly art. 13 of law no. 675/1996), in particular, You may ask to know the existence of treatments of data that may concern you; to obtain without delay the communication in intelligible form of the data and of their origin, the cancellation, transformation into anonymous form or blocking of data processed in violation of the law; the updating, rectification or integration of data; certification that the above transactions have been brought to the attention of those to whom the data were communicated or disseminated, except in the case in which such fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right; to object, in whole or in part, for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection.
- For further information regarding your rights on The privacy we invite you to visit the web site of the Guarantor Authority for the protection of personal data at the address www.garanteprivacy.it
Last Updated On 11/04/2019